The following Terms are valid for National and International shipping.
Delivery fees and times
The delivery fees are based on the shipping address, together with the weight of the parcel. All costs include VAT.
Our couriers of choice are BRT SPA, GLS ITALY or DHL. Delivery takes 24/48 hours for shipments inside Italy. For international orders, delivery may take longer depending on the country of destination.
Shipping to Italian islands or hard-to-reach destinations will take on average 2-5 working days.
The goods are dispatched the next business day after order placement, or as soon as the payment is accredited in our bank account.
Please note that delivery times are not guaranteed; SUPERMAGNETICSHOP.IT does not take responsibility for possible delays.
Should the recipient miss the delivery, a notice will be provided by the courier and another delivery will be re-scheduled by phone within the following 5 working days. If the courier will not be able to deliver the parcel again, this will be sent back to us.
It is possible to schedule an approximate time-span in which the delivery can take place.
You will receive an e-mail notification and tracking number as soon as your parcel leaves our warehouse. You can follow the progress of your delivery at the following links: www.brt.it or www.gls-italy.com.
All prices on SUPERMAGNETICSHOP.COM include VAT.
Payment with credit card or PayPal:
PayPal, part of the eBay Group, is a safe and easy-to-use payment platform.
Should they choose Paypal payment, the buyer will be redirected on the PayPal website, on which they will be asked to access their account by entering their credentials.
Should they not be registered on the PayPal platform, the buyer will be able to create a new account. This will ensure them that their payment information will not have to be entered manually for future orders.
By choosing this payment method, the total amount will be charged directly to the linked credit (Visa, Visa Electron, Mastercard) or pre-paid card (PostePay).
PayPal protects the buyer’s information, since it does not share them with third parties during the transaction.
With every transaction you will receive an e-mail confirmation from PayPal.
The total amount will be charged on the PayPal account at order acquisition.
In case of order cancellation, the money will be refunded on the buyer’s PayPal account.
Anticipate bank transfer
The buyer can choose to pay via bank transfer.
The buyer will receive an email containing the details of the payment due, together with all banking information necessary to finalize the payment.
The buyer will always be charged only for the amount of available items. For this reason we advise not to make the payment before receiving instructions by our staff.
We advise to always send proof of payment via email at email@example.com or by fax at 0432/810197 in order to avoid possible payment reminders or delays in the shipping operations.
The goods are always shipped only after we have received the amount in our bank account.
Minimum Order Value
Our minimum order value is € 20,00 (not including shipping fees).