{"id":78011,"date":"2026-07-13T11:07:19","date_gmt":"2026-07-13T09:07:19","guid":{"rendered":"https:\/\/supermagneticshop.com\/formulaire-de-retractation-en-ligne\/"},"modified":"2026-07-27T15:47:43","modified_gmt":"2026-07-27T13:47:43","slug":"formulaire-de-retractation-en-ligne","status":"publish","type":"page","link":"https:\/\/supermagneticshop.com\/fr\/formulaire-de-retractation-en-ligne\/","title":{"rendered":"Formulaire de r\u00e9tractation en ligne"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"78011\" class=\"elementor elementor-78011 elementor-77922\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b9f9f9c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b9f9f9c\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c54fe06\" data-id=\"c54fe06\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fb2ef09 elementor-widget elementor-widget-heading\" data-id=\"fb2ef09\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-large\">Droit de r\u00e9tractation - Formulaire en ligne<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2eac925 elementor-widget elementor-widget-image\" data-id=\"2eac925\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/supermagneticshop.com\/wp-content\/uploads\/elementor\/thumbs\/slider-1280x720-1-p2r18qes3wbepkf3ft5o56brsx7waow1lpgludwnew.jpg\" title=\"\" alt=\"Boutique en ligne d&#039;aimants ferrite et n\u00e9odyme\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d3c68d elementor-widget elementor-widget-text-editor\" data-id=\"4d3c68d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous souhaitez retourner une commande pass\u00e9e sur supermagneticshop.com ou seulement une partie des articles, vous pouvez utiliser le formulaire ci-dessous. Veuillez noter que le droit de r\u00e9tractation est r\u00e9serv\u00e9 aux particuliers et s&rsquo;applique uniquement aux commandes re\u00e7ues dans un d\u00e9lai de 14 jours. Nous vous invitons \u00e0 lire tous les d\u00e9tails sur notre page relative aux <strong><a href=\"https:\/\/app.legalblink.it\/api\/documents\/636cac5194a1d7001cc3f622\/termini-per-prodotti-fr\" target=\"_blank\" rel=\"noopener noreferrer\">Conditions de vente <\/a><\/strong>et \u00e0 notre <strong><a href=\"https:\/\/supermagneticshop.com\/fr\/expeditions-et-retours\/#return\" target=\"_blank\" rel=\"noopener noreferrer\">Politique de retour et de remboursement<\/a><\/strong>.<\/p><p><strong>Ce formulaire est r\u00e9serv\u00e9 \u00e0 l&rsquo;exercice du droit de r\u00e9tractation.<\/strong> Si vous avez re\u00e7u un produit incorrect ou endommag\u00e9, veuillez ne pas utiliser ce formulaire. Contactez-nous plut\u00f4t \u00e0 l&rsquo;adresse<a href=\"info@supermagneticshop.com\"> info@supermagneticshop.com <\/a>en pr\u00e9cisant les d\u00e9tails de votre commande et la nature du probl\u00e8me. Notre \u00e9quipe examinera la situation et, si le probl\u00e8me est av\u00e9r\u00e9, nous prendrons en charge les frais de remplacement ou proc\u00e9derons \u00e0 un remboursement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49b19b9 elementor-widget elementor-widget-heading\" data-id=\"49b19b9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Remplissez le formulaire suivant<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a629032 elementor-widget elementor-widget-shortcode\" data-id=\"a629032\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f78032-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"78032\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/78011#wpcf7-f78032-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"78032\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f78032-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"col-sm-6\">\n\t<p><label><b> Nom complet (obligatoire)<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div class=\"col-sm-6\">\n\t<p><label><b> Adresse courriel (demand\u00e9e)<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div class=\"col-sm-6\">\n\t<p><label><b> Num\u00e9ro de commande (demand\u00e9)<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-number\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div class=\"col-sm-6\">\n\t<p><label><b> Date de commande<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"order-date\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div class=\"col-sm-6\">\n\t<p><label><b> Num\u00e9ro de t\u00e9l\u00e9phone<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Phonenumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"Phonenumber\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div class=\"col-sm-12\">\n\t<p><label><b> Produits que vous souhaitez retourner<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"products-to-return\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Veuillez indiquer les produits et les quantit\u00e9s que vous souhaitez retourner. Ou \u00e9crivez simplement : tous les produits.\" name=\"products-to-return\"><\/textarea><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div class=\"col-sm-12\">\n\t<p><label><b> Motif du retrait<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"reason-withdrawal\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Veuillez indiquer le motif du retour des articles. Ceci n&#039;est pas obligatoire.\" name=\"reason-withdrawal\"><\/textarea><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<div class=\"col-sm-12\">\n\t<p><label><b> M\u00e9thode de remboursement privil\u00e9gi\u00e9e<\/b><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"method-for-refund\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Pour un virement bancaire, veuillez fournir vos coordonn\u00e9es (nom du titulaire du compte, banque et num\u00e9ro IBAN). Sinon, vous serez rembours\u00e9 par le m\u00eame moyen de paiement que celui utilis\u00e9 pour r\u00e9gler votre commande.\" name=\"method-for-refund\"><\/textarea><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div class=\"col-sm-12\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-23\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-23\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> Je d\u00e9clare avoir lu et compris la <a href=\"https:\/\/app.legalblink.it\/api\/documents\/636cac5194a1d7001cc3f622\/privacy-policy-per-siti-web-o-e-commerce-fr\" target=\"_blank\" rel=\"noopener\">politique de confidentialit\u00e9<\/a> de ce site.\n\t<\/p>\n<\/div>\n<div class=\"col-sm-12\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Soumettez la demande de retour\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5431251 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5431251\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fb4b8b4\" data-id=\"fb4b8b4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71106ce elementor-widget elementor-widget-text-editor\" data-id=\"71106ce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous recevrez un courriel de confirmation indiquant que votre demande de retrait a bien \u00e9t\u00e9 re\u00e7ue. Vous disposerez de 14 jours pour exp\u00e9dier les articles. Les frais de retour sont \u00e0 la charge du client.<\/p><p>Notre personnel v\u00e9rifiera la demande et vous contactera uniquement en cas d&rsquo;anomalies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Droit de r\u00e9tractation &#8211; Formulaire en ligne Si vous souhaitez retourner une commande pass\u00e9e sur supermagneticshop.com ou seulement une partie des articles, vous pouvez utiliser le formulaire ci-dessous. Veuillez noter que le droit de r\u00e9tractation est r\u00e9serv\u00e9 aux particuliers et s&rsquo;applique uniquement aux commandes re\u00e7ues dans un d\u00e9lai de 14 jours. Nous vous invitons \u00e0 [&hellip;]<\/p>\n","protected":false},"author":429,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"ocean_front_end_style_editor":"no","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"sidebar","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-78011","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-big","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"_links":{"self":[{"href":"https:\/\/supermagneticshop.com\/fr\/wp-json\/wp\/v2\/pages\/78011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/supermagneticshop.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/supermagneticshop.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/supermagneticshop.com\/fr\/wp-json\/wp\/v2\/users\/429"}],"replies":[{"embeddable":true,"href":"https:\/\/supermagneticshop.com\/fr\/wp-json\/wp\/v2\/comments?post=78011"}],"version-history":[{"count":11,"href":"https:\/\/supermagneticshop.com\/fr\/wp-json\/wp\/v2\/pages\/78011\/revisions"}],"predecessor-version":[{"id":78547,"href":"https:\/\/supermagneticshop.com\/fr\/wp-json\/wp\/v2\/pages\/78011\/revisions\/78547"}],"wp:attachment":[{"href":"https:\/\/supermagneticshop.com\/fr\/wp-json\/wp\/v2\/media?parent=78011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}