Right of Withdrawal - Online Form
If you wish to return an order placed on supermagneticshop.com or just part of the items, you can use the form below. Please note that the right of withdrawal is limited to retail customers and for orders received within 14 days. We invite you to read all the details on our Sales terms and our Return and Refund policy page.
This form is reserved for exercising the right of withdrawal. If you have received an incorrect or damaged product, do not use this form. Instead, contact us at [email protected] with the details of your order and the nature of the problem. Our staff will investigate the issue and, if confirmed, we will cover the cost of replacement or issue a refund.
Fill out the following form
You will receive an email confirmation that your withdrawal request has been received. You will have 14 days to ship the items. The customer is responsible for return shipping costs.
Our staff will verify the request and will contact you only in case of anomalies.